info@sarellasuarezartjewelry.com

Policies

Sarella Suarez ART Jewelry offers shipping across the world. the pieces are shipped from the Brooklyn Dumbo studio in New York USA. Your pieces will be shipped within a week of being processed pending address confirmation and payment approval.

US Domestic:
Free shipping USPS priority mail with orders over 100$ (estimated delivery 1-5 business days)

International Shipping:
USPS priority mail international $25 (estimated delivery 6-10 business days)

Exchanges:
All of the pieces are handcrafted. As the nature of some stones a slight variation can occur on the piece. These we believe adds a uniqueness, beauty and personality to each piece.
If by any reason you are not totally in love with your piece we will be glad to exchange it. we can issue a store credit for another piece of equal or greater value. We dont do returns

Pricing:
All transactions will be in US Dollars. We collect sales taxes in New York state (8.875%)

Payment method:
We accept credit cards through Paypall method only.

Order Confirmation:
Your order will be consider confirmed once your payment has been approved by your bank. An order confirmation will be send to your email. Tracking number will emai to you once we ship your order.